Billing Questions

Phone:  260.637.5058

Estimated Bills:

  • If the letter "E" follows your meter reading, your reading has been estimated based on previous readings.  

Unpaid Bills:

  • The Utility Billing Department reserves the right to disconnect service for non-payment of bill if the service is discontinued.  A reconnection/service fee and the total due must be paid before service will be resumed.  


  • Penalties will be added to utility bill if not paid by the 25th day of the current month. Penalty rates as follows: 
    • Water - 10% of water charge
    • Wastewater - 10% of wastewater charge
    • Sanitation - 10% of sanitation charge